Privacy policy

Last Updated: September 19, 2026

At Tickora Watches, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse our products, place an order, or otherwise interact with Tickora Watches.

By using our website or purchasing from us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect information that you provide directly to us.

This may include:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order information

  • Products purchased

  • Payment and transaction information

  • Customer service communications

  • Information you provide when contacting us

  • Information provided when subscribing to marketing communications

We may also automatically collect certain information when you visit or use our website.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Products viewed

  • Referring website

  • Website interactions

  • Date and time of visits

  • Other technical information necessary to operate and improve our website

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling your orders

  • Processing payments

  • Shipping and delivering your purchases

  • Sending order confirmations

  • Sending shipping and delivery updates

  • Providing customer support

  • Responding to questions and requests

  • Managing returns, refunds, and exchanges

  • Improving our website and services

  • Improving our products and customer experience

  • Preventing fraud and unauthorized activity

  • Maintaining website security

  • Understanding website usage and performance

  • Sending promotional communications where permitted

  • Complying with applicable legal and regulatory requirements

3. Shopify

Our online store is powered by Shopify.

Shopify provides the ecommerce platform that allows us to sell our products, process orders, and provide various online store services.

Shopify may collect and process information relating to your use of our store, including information necessary to process transactions, provide services, maintain security, and improve its services.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

Shopify states that merchants are responsible for ensuring that their privacy practices and store settings comply with applicable laws in the jurisdictions where they operate and sell.

4. Payment Information

When you make a purchase from Tickora Watches, your payment may be processed by Shopify or another payment provider available through our checkout.

Depending on the payment method you select, the relevant payment provider may collect and process payment information according to its own privacy policy and terms.

We do not intentionally store complete payment card information on our own systems.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly and improve your shopping experience.

Cookies may be used to:

  • Keep your shopping cart functioning

  • Remember certain preferences

  • Understand how visitors use our website

  • Improve website performance

  • Analyze website traffic

  • Support marketing and advertising activities where applicable

  • Provide relevant website functionality

You may control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of some parts of our website.

Where required by applicable law, we may request consent before using certain non-essential cookies or tracking technologies.

Shopify provides customer privacy settings that can include cookie banners and data-sharing opt-out tools depending on the regions in which a store operates.

6. Information Sharing

We may share personal information with third parties when necessary to operate our business and provide our services.

These parties may include:

  • Shopify

  • Payment processors

  • Shipping and delivery providers

  • Website and hosting service providers

  • Customer service providers

  • Email and marketing service providers, where applicable

  • Analytics providers, where applicable

  • Fraud prevention and security providers

  • Professional advisers

  • Government authorities or law enforcement when required by law

We only share information when reasonably necessary for business operations, legal compliance, security, or the provision of requested services.

7. Shipping and Delivery

To fulfill your order, we may provide your information to shipping or delivery providers.

This may include:

  • Your name

  • Shipping address

  • Phone number

  • Order details

This information is used to help ensure that your order can be processed and delivered correctly.

8. Marketing Communications

If you subscribe to our newsletter or otherwise provide permission where required, we may send you promotional communications regarding:

  • New products

  • New collections

  • Special offers

  • Promotions

  • Discounts

  • Store announcements

  • Tickora Watches updates

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations and shipping notifications, may still be sent when necessary to complete your purchase.

9. Customer Service

If you contact Tickora Watches through email, contact forms, live chat, or another customer-service method, we may collect information that you provide.

We use this information to:

  • Respond to your questions

  • Resolve customer service issues

  • Assist with orders

  • Process returns or refunds

  • Improve our customer service

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained to:

  • Complete transactions

  • Provide customer service

  • Maintain order and business records

  • Process returns or refunds

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, accounting, and regulatory obligations

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. Third-Party Services and Websites

Our website may use third-party services and may contain links to third-party websites.

Third-party services may include payment providers, shipping companies, analytics services, marketing services, customer support tools, and other technology providers.

Third parties may have their own privacy policies and terms.

Tickora Watches is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third-party services you use through our website.

13. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights concerning your personal information.

These rights may include:

  • The right to request access to personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of certain information

  • The right to request information about how your information is collected or used

  • The right to object to or restrict certain processing

  • The right to withdraw consent where applicable

  • The right to request a copy of certain personal information

To make a privacy-related request, please contact Tickora Watches using the contact information provided below.

Shopify provides merchants with tools that can help process certain customer access and deletion requests.

14. United States Privacy Rights

Because Tickora Watches may serve customers in the United States, certain U.S. state privacy laws may apply depending on our business activities, the information we process, and where our customers are located.

Where applicable, customers may have rights relating to access, correction, deletion, opting out of certain data processing, or other rights provided by applicable law.

The specific rights available to you depend on the laws applicable to your location and circumstances.

Shopify notes that U.S. state privacy laws can impose different requirements depending on where a business operates and where customers are located.

15. International Customers and Data Transfers

Our store may serve customers located in countries outside the United States.

Because we use Shopify and other service providers, personal information may be processed or stored in countries other than the country where you live.

Where required, such transfers will be handled in accordance with applicable privacy and data-protection requirements.

16. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

17. Data Sharing and Opt-Out Rights

Depending on the privacy settings configured for our store and the laws applicable to your location, you may have the right to opt out of certain forms of data sharing, targeted advertising, or other processing.

Shopify provides tools such as customer privacy settings, cookie consent features, and data-sharing opt-out functionality that merchants can configure based on applicable regional requirements.

If you wish to exercise an applicable privacy right, please contact us using the information below.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates may be made because of changes to:

  • Our business practices

  • Our website

  • Our products or services

  • Technology we use

  • Third-party service providers

  • Applicable laws

  • Shopify services or features

When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

We encourage you to review this page periodically.

19. Contact Us

If you have any questions about this Privacy Policy, want to make a privacy-related request, or need assistance regarding your personal information, you can contact us using the information below.

Tickora Watches

Address:
4735 Ogletown Stanton Rd, Ste 2300
Newark, DE 19713
United States

Phone:
+1 302-224-8490

Email:
tickorawatches@gmail.com

Website:
Tickora Watches

20. Acceptance of This Privacy Policy

By accessing or using the Tickora Watches website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy, to the extent permitted by applicable law.