Shipping policy

Last Updated: September 23, 2026

Thank you for shopping with Tickora Watches.

This Shipping Policy explains how we process, ship, and deliver orders placed through the Tickora Watches online store.

By placing an order with us, you agree to the shipping terms described below.

1. Shipping Rates

We currently offer Standard Shipping for $10 USD.

The applicable shipping charge will be displayed during checkout before you complete your purchase.

Shipping rates may vary if additional shipping services, destinations, or special delivery options become available.

2. Standard Shipping

Standard Shipping: $10 USD

Our standard shipping service generally follows this timeline:

  • Order Processing: 1–2 business days

  • Shipping & Delivery: 3–5 business days after the order has been shipped

  • Estimated Total Time: Approximately 4–7 business days

Delivery estimates are not guaranteed and may vary depending on the destination, carrier, holidays, weather, customs, and other circumstances outside our reasonable control.

3. Order Processing

After you place an order, Tickora Watches will process your order before it is handed over to the shipping carrier.

Our usual processing time is:

1–2 business days

Processing may take longer during periods of high order volume, holidays, or other circumstances affecting order fulfillment.

Processing time is separate from the shipping and delivery time.

For example, an order may take 1–2 business days to process, followed by approximately 3–5 business days for delivery.

4. Shipping and Delivery Times

Once your order has been processed and shipped, standard delivery generally takes:

3–5 business days

Therefore, the estimated total time from placing an order to delivery is approximately:

4–7 business days

Delivery times may vary depending on the destination and shipping carrier.

Delays may occur because of:

  • Carrier delays

  • Weather conditions

  • Holidays

  • High shipping volume

  • Customs processing

  • Incorrect or incomplete addresses

  • Transportation disruptions

  • Other circumstances outside Tickora Watches' reasonable control

The delivery timeframe provided above is an estimate and is not a guaranteed delivery date.

5. Order Tracking

When tracking information is available, we may provide tracking details to the email address associated with your order.

You can use the tracking information provided by the shipping carrier to monitor your shipment.

Please allow some time for tracking information to become active after your package has been handed to the carrier.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

  • Name

  • Street address

  • Apartment, suite, or unit number

  • City

  • State or region

  • ZIP or postal code

  • Country

  • Phone number, where required

Tickora Watches is not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided by the customer.

7. Address Changes

If you need to change your shipping address after placing an order, contact us as soon as possible.

We will try to update the address before the order is processed or shipped.

However, we cannot guarantee that an address change will be possible after an order has been processed or shipped.

Once an order has been shipped, you may need to contact the shipping carrier directly.

8. Lost Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

You may also contact Tickora Watches so that we can assist where reasonably possible.

If a package is confirmed as delivered to the shipping address provided at checkout, Tickora Watches may not be responsible for packages that are subsequently lost or stolen.

9. Delayed Packages

Sometimes shipments may take longer than the estimated delivery timeframe.

If your order has been delayed, please check the tracking information provided by the carrier.

Shipping delays may result from circumstances outside our control, including carrier disruptions, weather, holidays, customs, or transportation issues.

We will make reasonable efforts to assist customers with shipping issues when possible.

10. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Please provide:

  • Your order number

  • Your name

  • A description of the damage

  • Clear photographs of the package

  • Clear photographs of the damaged product

We will review the situation and determine the appropriate resolution.

Depending on the circumstances, we may offer a replacement, exchange, refund, or another appropriate solution.

11. Incorrect or Missing Items

If you receive the wrong product or an item is missing from your order, please contact us as soon as possible.

Please provide your:

  • Order number

  • Name

  • Description of the issue

  • Photographs of the package and products, where applicable

We will review the order and work with you to resolve the issue.

12. International Shipping

Tickora Watches may offer shipping to eligible destinations depending on the shipping zones and markets configured in our store.

Available destinations and shipping rates are displayed at checkout.

Customers are responsible for providing accurate international shipping information.

International shipments may be subject to customs duties, taxes, fees, or other charges imposed by the destination country.

Where applicable, these charges may be the responsibility of the customer unless otherwise stated at checkout or required by law.

13. Customs and Import Charges

For international orders, customs authorities in the destination country may impose duties, taxes, or other import charges.

Tickora Watches does not control customs authorities or the amount of any applicable customs charges.

Customers should be aware that customs processing may also cause additional delivery delays.

Any customs or import requirements are determined by the destination country.

14. Refused or Undeliverable Packages

If a package is refused by the recipient or returned to us because of an incorrect or incomplete address, failure to accept delivery, or another customer-related delivery issue, additional shipping costs may apply if the order needs to be reshipped.

If the package cannot be reshipped and a refund is applicable, the refund may be adjusted for applicable shipping or other costs, subject to applicable law.

15. Shipping to P.O. Boxes

Shipping availability to P.O. Boxes may depend on the shipping carrier and destination.

If a P.O. Box cannot be serviced by the selected shipping method, we may contact you for an alternative delivery address.

16. Shipping Restrictions

Some destinations may not be available for delivery.

Shipping availability depends on our active shipping zones, markets, carriers, and applicable laws or restrictions.

If shipping is unavailable to your location, the relevant shipping option may not appear at checkout.

17. Shipping Costs and Checkout

The shipping cost applicable to your order will be shown during checkout before you complete your purchase.

Our current standard shipping rate is:

Standard Shipping — $10 USD

Shipping rates may be updated from time to time.

Any updated shipping rates will be displayed at checkout.

18. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing the order.

We will try to accommodate cancellation requests before the order has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible. In that situation, the order may need to be handled according to our Refund & Return Policy.

19. Shipping and Returns

Shipping charges associated with returns are handled according to our Refund & Return Policy.

For standard returns that are not caused by a defective, damaged, or incorrect product, the customer may be responsible for return shipping costs.

Please review our Refund & Return Policy for complete return requirements.

20. Estimated Delivery Summary

For convenience, our standard shipping timeline is:

Processing: 1–2 business days

Delivery: 3–5 business days

Estimated total: 4–7 business days

These timeframes are estimates and may vary depending on the destination, carrier, holidays, customs, weather, and other circumstances outside our reasonable control.

21. Changes to This Shipping Policy

Tickora Watches may update this Shipping Policy from time to time.

Changes may be made because of:

  • Changes in shipping carriers

  • Changes in shipping rates

  • Changes in shipping destinations

  • Changes in our fulfillment process

  • Changes in our store settings

  • Changes in applicable laws or regulations

When we update this policy, we will update the Last Updated date at the top of this page.

22. Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact us.

Tickora Watches

Address:
4735 Ogletown Stanton Rd, Ste 2300
Newark, DE 19713
United States

Phone:
+1 302-224-8490

Email:
tickorawatches@gmail.com